Hugh Chatham News & Notes

Hugh Chatham Receives Women’s Choice Awards® as one of America’s 100 Best Hospitals for Patient Experience and for America’s Best Stroke Centers

Elkin, N.C. —For a third consecutive year, Hugh Chatham Memorial Hospital has been named a recipient of the Women’s Choice Award® as one of America’s 100 Best Hospitals for Patient Experience. The hospital also received a Women’s Choice Award® as one of the nation’s best stroke centers. Both awards uniquely focus on female patient satisfaction and recommendation scores.

“Receiving these awards is a special honor for our employees, medical staff and volunteers at Hugh Chatham, because every day we strive to deliver high quality, well-coordinated health care to patients that feels respectful, warm and caring to them,” said Paul Hammes, the health system’s chief executive officer. “We also know that both genders appreciate easily accessible health care that fits their busy schedules, so we offer resources like same-day and extended hours appointments, express care and urgent care clinics, and a free 24/7 nurse advice telephone number,” he added.

Services available to women at Hugh Chatham Memorial Hospital include The BirthPlace, featuring maternity and gynecologic surgical care from board-certified OB-GYN specialists, and an attractive women’s imaging center offering digital mammography, breast ultrasound and bone density scanning.

“At the Women’s Choice Award, we’ve identified America’s Best Hospitals across the nation to help women make smart healthcare choices for themselves and their family members,” said Delia Passi, chief executive officer and founder of the Women’s Choice Award.

Earlier this year, Hugh Chatham Memorial Hospital’s stroke care team received “Get With the Guidelines Gold Plus” and “Target Stroke Honor Roll” recognition from the American Heart Association and American Stroke Association. Of the more than 100 hospitals in North Carolina, 31 are Certified Primary Stroke Centers, including Hugh Chatham.

North Carolina is part of the stroke belt – a region of 12 states in the southeastern United States that has a higher incidence of strokes than other parts of the country. Every 40 seconds, someone has a stroke and it’s the leading cause of long-term disability in the United States. According to the American Heart Association and American Stroke Association, 1 in 3 women will die of heart disease or stroke.

“We congratulate Hugh Chatham and the other winning hospitals on their dedication to education, prevention and early intervention to reduce the devastating effects of stroke,” added Sharyn Lee, president of the Women’s Choice Award Healthcare Division.

Awards Methodology

Passi said that the process for selecting honorees for America’s 100 Best Hospitals for Patient Experience begins with scores derived by the Centers for Medicare and Medicaid Services (CMS) for each hospital in the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) database. The score takes a subset of the questions HCAHPS uses that research and experience have shown are more important to women than to men. Weight is applied to each of those questions to adjust for relative importance and arrive at a numerical score.

The 100 best scores in each of the four bed-size categories determine the award winners. The four size categories include hospitals with up to 100 beds, 101-250 beds, 251-400 beds, and 401-plus beds. All scoring is objective and uniform and the Women’s Choice Award accepts no payment in exchange for placement on the list.

Hospitals earning the 2015 America’s Best Stroke Centers Award must be accredited by the Joint Commission/American Heart Association Comprehensive Stroke Center Certification. The certification recognizes centers that meet high standards for stroke care as determined by the American Heart Association/American Stroke Association. Publicly available data from CMS and patient recommendation ratings data were also included when selecting winners for the America’s Best Stroke Centers award.

About Hugh Chatham

Hugh Chatham is a not-for-profit community health care system delivering seamless and convenient health care to communities in the Yadkin Valley region of North Carolina and Virginia. With more than 800 employees, Hugh Chatham Memorial Hospital includes a medical group of 50 providers who deliver patient-and family-centered care across more than 20 locations. Headquartered in Elkin, North Carolina, Hugh Chatham is nationally recognized for its use of technology to coordinate care and provide opportunities for patients to interact with their healthcare team. For more information, please visit our web site at You can also follow us on Twitter and Facebook.

About the Women’s Choice Award®

The Women’s Choice Award® sets the standard for helping women make smart choices through education, empowerment, and validation. Awards are determined by evidence-based research and identify the brands, products and services most recommended and trusted by women. Visit to learn more.

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