About Hugh Chatham Memorial Hospital

Hugh Chatham Memorial Hospital has provided world-class health care to residents of Elkin, NC, and the entire Yadkin Valley region since 1931.

As a private 501(c)(3) non-profit hospital, Hugh Chatham has grown to become a comprehensive healthcare network employing more than 700 healthcare professionals and administrators and is served by more than 70 physicians representing 26 specialties and subspecialties.

Hugh Chatham Memorial Hospital is governed by a board of trustees representing the interests of the community, the hospital and the staff.

In alphabetical order, the current board of trustees is:

  • Ann Ashman
  • Dr. Will Ballard
  • Dr. Stephanie Cartwright
  • David Cline
  • Terry Darnell, Vice-Chair
  • Cynthia Gonzalez
  • Phil Harris, Secretary
  • Dr. Bill Johnson
  • Bill Johnson, Treasurer
  • Brent Kleinheksel
  • Bob Midkiff
  • Willena Smith
  • Dr. Jonathan Snyder
  • Mike Stanley, Chairman
  • Donna Thompson, Assistant Secretary/Treasurer

Hugh Chatham Foundation

The Hugh Chatham Memorial Hospital Foundation promotes and advances the well-being of our community by providing quality health care and health-related services.

The Foundation has a special interest in providing financial support for community wellness activities and disease and injury prevention programs.

WHY GIVE?

Your contribution can help HCMH meet construction needs and help provide state-of-the-art equipment that the hospital would not normally be able to acquire. The Foundation ensures that health care is available locally for all area citizens.

Click here to learn more.

Our Vision is to be the best community hospital in the nation, with service as our guiding principle.

The Joint Commission has been accrediting hospitals for more than 50 years. Its accreditation is a nationwide seal of approval that indicates a hospital meets high-performance standards.

Hugh Chatham Memorial Hospital and Yadkin Valley Home Health, a department of HCMH, are accredited by The Joint Commission. If any person has a concern about patient care and safety that the organization has not addressed, we encourage telephone follow-up with our hospital’s management by calling our administrative office at 336-527-7381. You also may lodge a grievance or report a safety concern directly with the following:

The Joint Commission

Mail:
The Office of Quality and Patient Safety (OQPS)
The Joint Commission
One Renaissance Blvd.
Oakbrook Terrace, IL 60181
Fax: 630-792-5636
Website: www.jointcommission.org

“Report a Patient Safety Event” link in the “Action Center”

Hugh Chatham Memorial Hospital is nationally recognized for providing exceptional quality care and for making a difference every day for local citizens and employers. The nonprofit health care network has received several prestigious awards that underscore its commitment to excellence in every facet of its mission.

Hugh Chatham Award Winnning Hospital

Your opinion matters, and you have every right to make it heard.

FILING A GRIEVANCE

Hugh Chatham Memorial Hospital strives to provide quality care to patients. If you feel that there is a problem with any aspect of your care, please feel free to discuss the matter with a member of our staff. Our staff members will attempt to resolve the concern to your satisfaction through our concerns tracking process. If you feel the problem has not been resolved, you have a right to file a direct grievance. Grievances may be filed in writing or verbally, and may be filed directly with:

Chief Executive Officer
Hugh Chatham Memorial Hospital
180 Parkwood Drive
Elkin, NC 28621
336-527-7312

All grievances filed will be reviewed promptly. You can expect a response within thirty (30) days of filing the grievance. Written responses to grievances will include:

  • A written notice of the decision of the hospital, following review
  • The name of the hospital contact person
  • The steps taken on behalf of the patient to investigate the grievance
  • The results of the grievance process
  • The date of completion
  • In the event that you are dissatisfied with our attempt to resolve a matter regarding the quality of care provided or premature discharge, you may notify the peer review organization for North Carolina at any time.Medical Review of North Carolina
    P.O. Box 37309
    Raleigh, NC 27627
    800-682-2650

We invite you to review Hugh Chatham’s Community Health Needs Assessment (CHNA). Please see below for links to downloadable PDFs of recent CHNA reports and implementation plans.

View our 2019 Community Health Needs Assessment materials:

To request an HCMH representative to speak to your organization or group, please adhere to the following guidelines:

  • To schedule a speaker at your location, an audience of 12 or more adult attendees is required.
  • All requests must be submitted at least 10 days prior to the event.
  • Note, the bureau does not arrange for screenings, or health fairs.
  • To schedule a speaker or for more information about the speakers bureau, call 336-527-8399.
  • Requests will be fulfilled based on speaker availability and topic requested. Every effort will be made to accommodate your request; however, there may be instances when this is not possible.

Hugh Chatham Memorial Hospital is a not-for-profit hospital and community health care network. We actively seek, and value, community involvement opportunities—especially when they are related to promoting healthy living or disease prevention.

We are often approached with requests to sponsor community events. The following guidelines describe the types of requests that receive sponsorship funding. The guidelines also ensure that all applications are evaluated equally and that activities appropriately fit with our mission, vision, values and strategic plan.

Consideration will be given to requests which meet the following requirements:

  • Promote healthy living or disease prevention for the general public
  • Closely fit the Hugh Chatham mission, vision and community needs assessment
  • Address a target population in the communities we serve
  • Requesting organizations must be a 501(c)(3) designation and in good standing within the community

Requesting organization must complete the online sponsorship request form (need form) a minimum of six (6) weeks prior to event.

Determination of sponsorship will be based on the following:

  • Value: Does the event/activity impact the health of communities? How is that impact measured?
  • Geographic reach: Does the event/activity reach a desired target audience, such as consumers, vulnerable populations, health professionals or students, or community leaders in the areas HCMH serves?
  • On-site involvement: What is the expected involvement from Hugh Chatham leaders, content experts, educational staff, clinicians or volunteers?

If you are from a corporation interested in on-site health fairs or health programming, please contact Hugh Chatham Corporate Care at 336-527-8399.

The following types of organizations, events and activities are not eligible for sponsorship funds.*

  • Individuals
  • Political and labor organizations
  • Fraternal organizations, unless tied directly to Hugh Chatham’s mission
  • Religious organizations (excluding memorial donations)
  • Individual churches or religious activities, in whole or in part, for the purposes of furthering religious doctrine
  • Individual schools (public or private), excluding institutes of higher education
  • Capital campaigns, unless there is a clearly identifiable connection to Hugh Chatham’s mission, vision and values
  • For-profit organizations
  • Little league teams/scouting organizations
  • Requests for employee matching funds
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