Hugh Chatham Memorial Hospital and its affiliates are pleased to participate in the following North Carolina Managed Medicaid Plans:
– AmeriHealth Caritas
– Blue Cross Blue Shield
Beneficiaries have several resources to help answer questions about their transition to NC Medicaid Managed Care. Those who want a reminder of which health plan they are enrolled in should call the Enrollment Broker at 833-870-5500 (TTY: 833-870-5588). Questions about benefits and coverage can be answered by calling their health plan at the number listed in the welcome packet or on the What Beneficiaries Need to Know on Day One fact sheet.
For other questions, beneficiaries can call the NC Medicaid Contact Center at 888-245-0179 or visit the “Beneficiaries” section of the Medicaid website.
Additionally, for issues that cannot be resolved with their health plans, beneficiaries can contact the NC Medicaid Ombudsman at 877-201-3750.